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Real-Time Registration


Real-Time Registration is a patent pending technology that allows hotel guests to sign, verify, and complete hotel registration electronically when the reservation is actually made. This allows staff to streamline the check-in process; and therefore focus on guests upon their arrival. With our technology you will be able to digitalize all registration cards electronically whether it be via mobile/laptop or at the property itself via an android tablet.

Responding to chargebacks has been a daunting task for managers/owners as it involves

retrieving copies of signed documents, scanning docs, providing cover letter(s), taking

screenshots, etc.  Real-Time Registration makes the process of challenging a chargeback efficient and effective. You can respond virtually to any chargeback. No-Show and advance booking chargebacks have always been challenging to successfully overcome because of the lack of document evidence that shows guest acknowledgement of hotel policies. With our technology you can easily challenge No-Shows as there will be documentation readily available when the electronic registration is signed at the time of the booking.

Efficiency and effectiveness is what we focus on so hotels can focus on what matters the most.

The guests!

About Us


Boise State University Alumni, Ankur and entrepreneur Suraj with 15+ years of experience in the hospitality industry have experienced the time-consuming ineffective process of challenging chargebacks. Even after the effort that is put into it the result was futile at times, as many chargebacks would result in a loss of revenue for the hotel. No-Show and advance booking chargebacks, especially are of a great concern due to the lack of proof (documentation) needed in order to reverse the chargeback. 

The goal was to create a solution that would effectively and efficiently help manage and handle the process of challenging chargebacks. In doing so, we were also able to address unique ways to streamline the guest check-in process. 

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